Closing, cleaning, and shift task checklists your team checks off and signs.

An evening closing checklist in progress, with two of four items checked off and timestamped

A checklist run, partway through a shift

Checklists are for recurring operational tasks, closing procedures, daily cleaning, kennel rounds, opening checks, not clinical documentation. They're separate from a visit's SOAP note and from the Boarding or Daycare report cards.

Building a template

Open Shift tasks in the sidebar, choose the Routines tab, then Templates, and click New checklist (requires checklist.manage). Give it a name and a plain list of items in the order your team should work through them. Editing a template later never rewrites a checklist that was already run that day, each run keeps its own copy of the items as they stood when it started.

Running a checklist

  1. Open today's checklist

    From the Today tab, pick the checklist. Optionally pick a shift (Morning, Afternoon, Evening, Overnight) from the shift menu; it defaults to No shift split. The first person to open a given checklist and shift for the day starts it; anyone else who opens the same one picks up the same run already in progress, nothing is duplicated.

  2. Check items off

    Anyone with checklist.complete can check or uncheck items. Each check records the time and the person who made it. The checklist shows the time.

  3. Sign when it's complete

    Once every item is checked, sign the checklist to attest it's done. This is a single-person attestation, unlike a controlled-substance dispense there's no separate witness step. If anyone unchecks an item afterward, the checklist reopens and the signature clears; finishing it again needs a fresh signature.

History

The History tab lists past runs for review, who signed each one and when, and whether every item was completed. Staff with checklist.read get read-only access to this history without being able to check items off themselves, useful for a manager who audits shift compliance but doesn't work the floor.

Permission keyWhat it allows
checklist.manage Create, edit, and archive checklist templates
checklist.complete Start a run, check items off, and sign a completed checklist
checklist.read View past checklist runs, without checking items off

FAQ

Which plans include Checklists?

Operations and Practice. It isn't included on Intelligence-only plans. See Plans & pricing.

Can two people work the same checklist at once?

Yes. It's shared for the day (and shift, if one was picked), so whoever opens it sees the same items and the same progress as anyone else already working it.

What happens if we forget to sign one?

Nothing is auto-signed or auto-closed. An unsigned, incomplete checklist just sits there for the next person to pick up, and it's visible as such in History.

Does changing a template affect checklists already run?

No. Each run copies the template's items at the moment it starts, so editing the template only changes future runs.

Last updated September 24, 2026  ·  Was this page helpful? Tell us

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