Pet owner portal
Help and guides for the Chartling owner portal.
The portal is enabled by each clinic individually. You can only access a portal if your care team has invited you. If you haven't received an invitation, contact your veterinary clinic directly.
What is the owner portal?
The Chartling owner portal is a secure, private web app your veterinary clinic shares with you. Through it you can:
- View visit summaries, medication records, and documents your vet has shared
- Send messages to your care team and receive replies
- See upcoming appointments and receive reminders
- Download discharge summaries and invoices
The portal is read-only for clinical records. You can't edit your pet's chart yourself. You can request a prescription refill through the portal (if your care team has that turned on); it goes to clinic staff to approve, not an instant change. For anything urgent, call your care team directly.
Guides
Need more help? Contact your veterinary clinic directly, or reach Chartling support at support@chartling.io.