Plans & pricing
Understand Chartling's tiers, modules, and how to manage your subscription.
Tiers
Chartling has four tiers. Pick based on whether you have vets on staff and whether you want Chartling to be your system of record.
The live pricing page at chartling.io/pricing
- 100 AI actions / month
- AI-dictated SOAP notes with Rx, ICD & CPT extraction
- Voice dictation, same engine as paid plans
- 1 veterinarian seat
- Web + mobile
- Client & pet records
- Scheduling + online booking
- Simple invoicing & card payments
- Reminders & confirmations (SMS + email)
- Staff scheduling & shifts
- Analytics dashboard & revenue reports
- eSign documents
- Work-item queue for tasks & follow-ups
- Recall campaigns for overdue clients
- AI-powered data import from spreadsheets
- Payment plans for larger bills
- Unlimited staff seats
- Includes your first module: Boarding, Grooming, Daycare, or Training
- Add more modules any time, $29/mo each, or get all four for $129/mo
- 30-day free trial, no card required
- Unlimited AI actions
- AI SOAP notes with Rx, ICD & CPT extracted
- Cross-visit memory, discharge instructions, lab interpretation
- Patient risk scoring & clinical decision support
- Missed-charge capture
- Protocols, estimates, cosigning, controlled-substance log
- Custom forms, inventory & Rx refill workflows
- Dental, anesthesia, surgery & inpatient whiteboard
- Lab + PIMS sync where available
- Unlimited free seats for techs, assistants & front desk
- 30-day free trial, no card required
- Everything in Intelligence
- All four modules included: Boarding, Grooming, Daycare & Training
- Scheduling, online booking & DVM rostering
- In-app calling, call logging & AI call summaries
- AI inbox triage & case prioritization
- Full invoicing suite, payment terminal & payment plans
- Insurance claims & ScratchPay financing
- Client comms, reminders & recall campaigns
- Patient portal with eSign
- Analytics dashboard & work-item queue
- On-call management & AI shift planning
- Audit-grade export & multi-location network management
- AI-assisted migration from your old PIMS
- Unlimited free seats for techs, assistants & front desk
- Dedicated onboarding · SSO on request
- 30-day free trial, no card required
Yearly billing is available on every paid tier and gives you two months free (Operations $490/yr, or $1,290/yr for all four modules; Intelligence $990/vet/yr; Practice $1,990/vet/yr).
Add-on modules
Service modules are sold à la carte on Operations only. Practice includes all four at no extra charge. Intelligence orgs get every module unlocked for the length of their trial so you can evaluate them, but modules aren't sold à la carte on Intelligence. To keep a module past the trial, upgrade to Practice. Free orgs cannot buy add-ons.
Operations' $49/mo base price already covers your first module. Each additional module is $29/mo, and the complete set of four is capped at $129/mo total, so the price never climbs higher than that no matter how many modules you turn on.
| Module | Price | What it adds |
|---|---|---|
| Boarding | $29/mo | Kennel cards, check-in/out, occupancy board, feeding & meds |
| Grooming | $29/mo | Salon scheduler, service menu, groomer cards & add-on pricing |
| Daycare | $29/mo | Daily check-in board, play groups, package punch cards |
| Training | $29/mo | Programs, class enrollments, session scheduling & punch cards |
First module included in the $49/mo base, then $29/mo each, capped at $129/mo total for all four.
Bundles
Kennel & Salon is the Operations base plus all four service modules (Boarding, Grooming, Daycare, Training), bundled for $129/mo ($1,290/yr), the same total you'd reach by adding all four modules individually. Designed for boarding, daycare, grooming and training operators who don't need clinical AI.
Seat pricing
Intelligence and Practice are priced per licensed veterinarian. Non-vet staff (technicians, front desk, practice managers) are unlimited and included at no extra cost on every paid tier. Operations has no vet seats at all (flat $49/mo, unlimited staff).
Seats are billed monthly or yearly. Adding a seat mid-cycle is prorated to the next billing date.
Managing your subscription
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Go to Settings → Plan & subscription
View your current plan, seat count, next billing date, and payment method.
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Click Manage subscription
This opens the Stripe billing portal. From here you can add or remove vet seats, add modules, update payment details, and download past invoices.
Adding a seat or module activates it right away. Removing a seat removes access at the next billing cycle, not immediately.
FAQ
Yes. Go to Settings → Plan & subscription and click Manage subscription to upgrade. Your existing patient records, visit history, and team settings carry over. The upgrade is prorated. You pay the difference for the remainder of the billing cycle.
No. Vet technicians, front desk staff, and practice managers don't count toward your seat limit. Only licensed veterinarian accounts consume a vet seat.
Your access continues until the end of the current billing period. After that, the account is suspended and you can no longer log in or see records. You have 30 days to export your data before it's permanently removed. See Data export.
Yes. There is one flat 30-day trial, the same for every paid tier (Operations, Intelligence, or Practice). No card is required to start, every feature is unlocked for the full 30 days, and nothing is charged during the trial. Add a card any time before day 30 to keep your plan going.